Privacy policy
Houston & Co Pty Limited (“we”, “us”) is committed to protecting your privacy. This policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
We collect information you provide directly — your name, business name, email address, telephone number and the details of your enquiry — together with the financial and business records you give us in the course of an engagement. We do not collect sensitive information unless it is necessary for the services you have engaged us to perform.
How we use it
We use personal information to respond to enquiries, provide audit, accounting and taxation services, meet our professional and legal obligations, and communicate with you about your engagement. We do not sell personal information, and we do not use it for marketing without your consent.
Disclosure
We may disclose information to regulators and authorities where required by law — for example the Australian Taxation Office, the Australian Securities and Investments Commission, the Law Society of NSW or NSW Fair Trading in connection with a statutory report — and to service providers who assist us in delivering our services under confidentiality obligations.
Storage and security
Records are stored in secure systems with access limited to personnel who need it. We retain client records for the periods required by professional standards and legislation, and dispose of them securely afterwards.
Website
This website does not use advertising cookies or third-party tracking for marketing. The contact form transmits the details you submit to our email system so that we can respond.
Access, correction and complaints
You may request access to the personal information we hold about you, or ask us to correct it, by contacting us at owen@houstonco.com.au. If you are not satisfied with our response you may refer the matter to the Office of the Australian Information Commissioner.
Contact
Houston & Co Pty Limited, Suite 4, 113 Willoughby Road, Crows Nest NSW 2065. Telephone (02) 9906 2088. Email owen@houstonco.com.au.